by Matt Manning One of the most underappreciated aspects of the rise of crowdsourcing is that it’s laying the groundwork for a fundamental change in the very nature of work. The construct of the M-F, 9am-5pm, on-site, day job is ... Read more
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by Kevin Dodds After half a decade of ever-increasing crowdsourcing volume, IEI has decided to put crowd-centered technology at the center of everything we do. This doesn’t mean that we now only use external crowd workers ‑ on the contrary, ... Read more
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At IEI, we’re intimately familiar with the “demand side” of public information. It’s rare, though, that we get a glimpse of the issues facing public sector managers on the front lines of supplying that information. That’s just what we got ... Read more
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As the information industry continues to evolve, we at IEI are convinced that crowdsourced updating will play an ever larger role in its underlying foundation. No longer will databases languish waiting for periodic updates. Rather, they will be constantly updated ... Read more
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by Kevin Dodds In 2010, the Association for Computing Machinery (ACM) posited the three conditions that would make crowdsourcing a common, everyday process. Over the last five years crowdsourcing has matured a lot, and it seems these three conditions have ... Read more
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by Kevin Dodds Large media companies are moving away from paying in-house staff to create proprietary online content and favoring two lower-cost models for content creation — user-generated content (UGC) and crowdsourcing-generated content (CGC). Since these two approaches are often ... Read more
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by Kevin Dodds It’s expensive to staff a call center with full-time, highly trained callers. There are also substantial upfront and ongoing costs for technology—routing, dialers, headsets, etc. When you add the fact that projects are often seasonal and need ... Read more
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by Kevin Dodds Crowdsourcing can be a difficult concept to understand. The rise of “private” crowds would seem to muddy the waters even further, but this emerging phenomenon is worth a closer look. Workers participating in labor marketplaces like the ... Read more
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